Ministerial media release: Free legal help for flood victims
8 Feb 2012
Flood affected residents across NSW can get free legal help with their insurance claims.
“This is a dreadful situation for residents in regional NSW whose homes and property are being damaged in the floods,” said the NSW Attorney General Greg Smith SC.
“Anyone who needs help to understand their insurance policy or to make an insurance claim should take advantage of free legal information and advice."
"I urge those people who may be affected by the floods to contact LawAccess NSW on 1300 888 529 or the closest Legal Aid NSW office in Dubbo (6885 4233) or Lismore (6621 2082), " Mr Smith said.
Flood victims are advised to take these steps:
- Keep a record of flood damage - take photos and videos where possible.
- Ask neighbours to witness the damage.
- Carefully check the wording of their insurance policy and, if in doubt, obtain legal advice before speaking to claims assessors, who usually visit on site.
- Make sure that premiums have been paid in full, or are up to date, before lodging any claim because premium shortfalls may affect payment.
Legal Aid NSW lawyers can provide free advice and assistance with:
- insurance claims;
- renegotiating credit commitments due to loss of income from the flood; and
- issues for tenants where the property is seriously damaged from the flood.
Media Contact: Michael Pelly