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Legal Aid NSW > Get Legal help > Help Over the Phone
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Help Over the Phone
Phone help for everyone
LawAccess NSW is a NSW wide telephone information, referral and advice service open from 9am to 5pm Monday to Friday. All calls are answered by information officers who can explain:
  • legal aid policies and services
  • how to apply for legal aid
  • how to get help with your legal problem

    LawAccess also gives referrals to other services and will answer simple legal questions.

    Family and civil law advice is available from LawAccess lawyers if a caller can't get into a legal aid office because of the following reasons:
  • disability
  • distance
  • severe disadvantage
  • the matter is considered urgent.

    Telephone 1300 888 529 or 1300 889 529 TTY

    HotLine for young people
    Legal Aid has a toll free telephone service for children and young people under 18, called the Legal Aid Youth HotLine. Experienced criminal lawyers with expertise in juvenile justice, provide legal advice to young people who have committed or are suspected of committing an offence. The service operates from Monday to Friday: 9 am - midnight, Weekends and public holidays 24 hours service (9am Friday to midnight Sunday night).

    Telephone 1800 10 18 10
  • Get Phone Advice
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