Home > Mortgage Stress Handbook > Useful contacts Print Friendly Versions
Welcome to The Mortgage Stress Handbook
What this handbook is about
Should you try to keep your home?
If you decide to try to keep your home
What to do if …
If you decide to end your mortgage
Hardship variation applications
Stay applications in the Supreme Court
Letters and forms
Useful contacts
Glossary of terms

Useful contacts

Free legal help

Legal Aid NSW
To find your nearest Legal Aid Office, phone LawAccess NSW (see below).

LawAccess NSW
1300 888 529
Free legal help over the phone

Consumer Credit Legal Centre
1800 808 488

Financial counsellors

NSW Financial Counsellors Association

Credit & Debt Hotline
1800 808 488
Free financial counselling

Other useful contacts
In alphabetical order

Australian Prudential Regulation Authority (APRA)
1300 131 060

Australian Securities & Investment Commission (ASIC)
1300 300 630

CPA Australia
1300 737 373

Combined Community Legal Centres Group
9212 7333

Consumer Trader & Tenancy Tribunal (CTTT))
1300 135 399 (all registries)
To find your nearest CTTT registry, click here.

Credit Ombudsman Service (COSL)
1800 138 422

Credit Union Dispute Resolution Centre (CUDRC)
1300 780 808

Department of Housing (DOH)
1300 468 746

Duty Registrar
see Supreme Court

Financial Co-operative Dispute Resolution Scheme (FCDRS)
1300 780 808

Financial Ombudsman Service (FOS)
1300 780 808

Institute of Chartered Accountants
1300 137 322

Law Society Pro Bono Scheme
9926 0364

Legal Services Commissioner
9377 1800

Local Courts
To find your nearest Local Court, click here.

Mortgage Assistance Scheme
1800 806 653

Office of Fair Trading
13 32 20
To find your nearest Fair Trading Centre, click here.

Sheriff’s Office
9287 7263

Supreme Court
9230 8111

Sydney registry
184 Phillip St Sydney
(GPO Box 3, Sydney NSW 2001)

• The Duty Registrar is on Level 5, and is available from 9 am to
5 pm each weekday.

Regional registries
To find the locations of regional registries, click here.

Translating & Interpreting Service
131 450

General counselling

Unifam
(02) 8830 0777

St Vincent de Paul
(02) 9560 8666

Salvos
1300 363 622

Anglicare
13 26 22

Lifeline
13 11 14


Legal Aid NSW New South Wales Coat of Arms
New South Wales Government