Reviews
Centrelink prosecutions at the employment/benefit nexus: a Case Study of Wollongong by Freda Hui, Lee Moerman & Kathy Rudkin, University of Wollongong, 2011
This report, conducted by the University of Wollongong in conjunction with the Wollongong office of Legal Aid NSW, looks at the financial costs of prosecuting social security fraud. 
(pdf 2.78MB)
Civil Law Aboriginal Legal Service Outreach Review, Dora Dimos, 2008
This review of Aboriginal Legal Service outreach examines whether the civil law outreach services that Legal Aid NSW provides at Aboriginal Legal Services offices meet the needs of Aboriginal people. (pdf 2.6MB)
Civil Law Policy Review, Dora Dimos, 2008
The Civil Law Policy Review contains recommendations to make our policies more accessible to very disadvantaged people. (pdf 265KB)
Client Assessment and Referral (CAR) Review, Michelle Crowther, 2008
This review of CARs examined how it supported the criminal, family and civil law in-house practices of Legal Aid NSW (pdf 420KB)
Client Satisfaction Survey Report, Taverner Research, 2011
This is a summary of the results of a client satisfaction survey conducted between May and June 2011, measuring satisfaction with advice and minor assistance services across the criminal, civil and family law practices. (pdf 350KB)
Family and Civil Law Needs of Aboriginal People in NSW, Professor Chris Cuneen, 2008
This report on the Family and Civil Law Needs of Aboriginal People in NSW reveals significant unmet need in family and civil law and provides recommendations for how Legal Aid NSW can improve its services. (pdf 2.8MB)
Family Dispute Resolution Services in legal aid commissions-evaluation report, KPMG, 2008
This report, commissioned by the Commonwealth Attorney-General's Department, evaluated family dispute resolution (FDR) services in legal aid commissions throughout Australia. (pdf 1.0MB)
Legal Aid NSW Services to People in Domestic Violence Situations, Louise Blazejowska, 2008
The report examines the legal consequences of domestic violence and the legal needs arising from these consequences, how Legal Aid NSW responds to people in domestic violence situations and how these responses could be improved. (pdf 3.5MB)
Legal Aid NSW Sydney Civil Advice Service Review, Sue Scott, 2010
This review of the Sydney Central Civil Law Advice Service at Legal Aid NSW makes recommendations on ways to improve the service and reduce waiting times. (pdf 825KB)
Legal Aid Review Committee (LARC) Review Stage 1 of 2, Erin Gough, 2008
This consultation paper paper was the first stage of a review of the Legal Aid NSW Review Committee (“LARC”) appeal process. (pdf 155KB)
Managing mortgage stress: an evaluation of the Legal Aid NSW and Consumer Credit Legal Centre Mortgage Hardship Service, Suzie Forell and Michael Cain, Law and Justice Foundation of NSW, 2011
The Mortgage Hardship Service provides legal assistance and financial counselling to people experiencing mortgage stress to assist them to save their home or minimise loss and ensuring outcomes favourable to the borrower. The results of this evaluation indicate that the Mortgage Hardship Service continues to represent a relevant and important legal service to safeguard the interests of people who experience mortgage stress.
Older Person's Legal Service Review, Robyn Gray, 2009
This review of the Older Person's Legal Service examines how it meets its aims of addressing the legal needs of older people in NSW. (pdf 1.7MB)
Regional Solicitor Program Review 2008 & 2009 - Urbis
The 2008 and 2009 reviews of the Regional Solicitor Program (RSP) examined the extent to which the program improved the availability and accessibility of Legal Aid NSW services to disadvantaged clients living in rural, regional and remote NSW. (pdf 509KB)