What we do
Fairness isn’t just a legal principle – it shapes everything we do – our culture, our services, our workplace and our decisions.
Since 1979, we’ve provided legal advice, support and representation in criminal, family and civil law matters, helping people across NSW navigate hardship and complex legal issues.
Today, we work in partnership with LawAccess NSW, Community Legal Centres and the Aboriginal and Torres Strait Islander Legal Service NSW/ACT, delivering services across more than 25 offices statewide, including Sydney, regional, satellite and outreach locations.
What we stand for
A justice system that delivers fair outcomes for people experiencing disadvantage.
Lawyers, paralegals, social workers, specialists and corporate and administrative teams working together in diverse locations.
Practical help. Human connection. Real outcomes.
Our values
These values guide how we work with our clients, our partners and each other.
Excellence
We pursue evidence driven practice, diverse perspectives and seek continuous improvement, so communities receive the highest standard of support.
Trust
We build trust through transparency, fairness and respect creating relationships people and communities can rely on. We appreciate difference and welcome learning from others.
Integrity
We act impartially and professionally, putting the public interest first and strengthening confidence in our work. We consider people equally without prejudice or favour.
Accountability
We use resources responsibly, measure our impact and take ownership of our decisions.
Service
We respond with care and innovation, partnering widely to improve lives and strengthen communities. We provide services fairly with a focus on our clients and customers’ needs.
Respect
We treat every person with dignity and fairness – fostering inclusive, trauma-informed environments where clients, colleagues and members of the public feel safe and valued. Respect shows up in flexible work conversations, culturally safe practices, and how we support each other through complex work.
Hear from our people
“The best thing about my role is being involved in the community and being able to see the impacts that my job has on people as they move through the criminal justice system.”
“When I started working with Legal Aid NSW, I started in Family Law, then I did my training in Crime, then went to Civil and now back in Family.”
Ready to join us?
Explore opportunities with Legal Aid NSW and find a role where you can grow, contribute and make a difference everyday.
If you have any questions, please contact our Talent Acquisition team via email at talent@legalaid.nsw.gov.au or call (02) 9134 9347.
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