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Disability Action Plan 2012-2013

1. Promoting access to justice

Action 1.1

Review and redraft letters to clients in plainer English regarding grants of aid

Measure of success:

Letters are redrafted, tested with focus groups and used in ATLAS

By when: June 2013

Reporting Unit: Business Development

Action 1.2

Review client documents used by the Legal Aid Review Committee (LARC) to ensure plain language is used

Measure of success:

Appealing a Legal Aid Decision and LARC letters to clients reviewed and redrafted

By when: June 2013

Reporting Unit: Legal Policy

Action 1.3

Produce an Auslan and an audio version of How Legal Aid NSW can help you in English on the Legal Aid NSW website

Measure of success:

Auslan and audio version of How Legal Aid NSW can help you in English produced and posted on website

By when: June 2013

Reporting Unit: Executive

Action 1.4

Implement captioning and subtitling as a standard process for new audio-visual material

Measure of success:  

All new audio visual resources captioned and subtitled

By when: June 2013

Reporting Units:

Community Legal Education

Publications

Action 1.5

Develop a policy regarding translation of resources into Braille

Measure of success:

Policy implemented which sets out the circumstances under which a resource should be translated into Braille

By when: March 2013

Reporting Unit: Equity & Diversity

Action 1.6

Conduct community legal education workshops on Mental Health and the Law and Discrimination Law under the Law for Community Workers program

Measure of success:

Five CLE workshops conducted and participant feedback reviewed

By when: June 2013

Reporting Units:

Community Legal Education

Civil Law


2. Pursuing excellence in legal services

Action 2.1

Establish an award and processes that recognise outstanding service by a private practitioner for a disadvantaged client (including a client from a CALD background or with disability)

Measures of success:

  • Award approved by CEO
  • Award program developed and launched

By when: December 2012

Reporting Unit: Grants & Community Partnerships

Action 2.2

Develop a podcast for solicitors on 'When to consider applying for a financial management or guardianship order'

Measures of success:

  • Number of solicitors accessing the resource on the Learning Management System monitored
  • Feedback followed up from 10 % of viewers

By when: March 2013

Reporting Unit: Client Assessment & Referral

Action 2.3

Include diversity issues in revised induction training for staff

Measure of success:

Induction process includes introduction to diversity concepts in the initial face-to-face session

By when: December 2012

Reporting Unit: Learning & Development


Action 2.4

Develop principles for equity impact considerations when formulating new policies and programs

Measure of success:

Equity impact principles developed and circulated for comment to the Board

By when: June 2013

Reporting Units:

Equity & Diversity

Legal Policy

3. Supporting our people

Action 3.1

Develop guidelines to improve responsiveness to reasonable adjustment requests, including prioritisation and timeframes

Measure of success:

Guidelines developed and submitted to the Equity and Diversity Committee

By when: March 2013

Reporting Units:

Equity & Diversity

Information Technology Services and Records

People and Organisational Development

Operations Support

Action 3.2

Review the Disclosing Disability in the Workplace policy

Measure of success:

Policy reviewed and submitted to the Equity and Diversity Committee

By when: March 2013

Reporting Unit: Equity & Diversity

Action 3.3

Conduct a survey of staff with disabilities

Measures of success:

Survey conducted and results evaluated and used to inform the Disability Action Plan 2013-2015

By when: April 2013

Reporting Unit: Equity and Diversity

Action 3.4

Participate in a disability mentoring program and provide a mentoring placement in Legal Aid NSW for a person with a disability

Measures of success:

One to two mentoring placements provided in Legal Aid NSW

By when: June 2013

Reporting Units:

Equity & Diversity

People and Organisational Development

4. Linking services

Action 4.1

Review and adopt the new LawAccess communication strategy for people with disability for Legal Aid NSW

Measure of success:

Communication strategy reviewed and submitted to the Equity and Diversity Committee

By when: March 2013

Reporting Units: Equity and Diversity