Disability Action Plan 2012-2013
1. Promoting access to justice
Action 1.1
Review and redraft letters to clients in plainer English regarding grants of aid
Measure of success:
Letters are redrafted, tested with focus groups and used in ATLAS
By when: June 2013
Reporting Unit: Business Development
Action 1.2
Review client documents used by the Legal Aid Review Committee (LARC) to ensure plain language is used
Measure of success:
Appealing a Legal Aid Decision and LARC letters to clients reviewed and redrafted
By when: June 2013
Reporting Unit: Legal Policy
Action 1.3
Produce an Auslan and an audio version of How Legal Aid NSW can help you in English on the Legal Aid NSW website
Measure of success:
Auslan and audio version of How Legal Aid NSW can help you in English produced and posted on website
By when: June 2013
Reporting Unit: Executive
Action 1.4
Implement captioning and subtitling as a standard process for new audio-visual material
Measure of success:
All new audio visual resources captioned and subtitled
By when: June 2013
Reporting Units:
Community Legal Education
Publications
Action 1.5
Develop a policy regarding translation of resources into Braille
Measure of success:
Policy implemented which sets out the circumstances under which a resource should be translated into Braille
By when: March 2013
Reporting Unit: Equity & Diversity
Action 1.6
Conduct community legal education workshops on Mental Health and the Law and Discrimination Law under the Law for Community Workers program
Measure of success:
Five CLE workshops conducted and participant feedback reviewed
By when: June 2013
Reporting Units:
Community Legal Education
Civil Law
2. Pursuing excellence in legal services
Action 2.1
Establish an award and processes that recognise outstanding service by a private practitioner for a disadvantaged client (including a client from a CALD background or with disability)
Measures of success:
- Award approved by CEO
- Award program developed and launched
By when: December 2012
Reporting Unit: Grants & Community Partnerships
Action 2.2
Develop a podcast for solicitors on 'When to consider applying for a financial management or guardianship order'
Measures of success:
- Number of solicitors accessing the resource on the Learning Management System monitored
- Feedback followed up from 10 % of viewers
By when: March 2013
Reporting Unit: Client Assessment & Referral
Action 2.3
Include diversity issues in revised induction training for staff
Measure of success:
Induction process includes introduction to diversity concepts in the initial face-to-face session
By when: December 2012
Reporting Unit: Learning & Development
Action 2.4
Develop principles for equity impact considerations when formulating new policies and programs
Measure of success:
Equity impact principles developed and circulated for comment to the Board
By when: June 2013
Reporting Units:
Equity & Diversity
Legal Policy
3. Supporting our people
Action 3.1
Develop guidelines to improve responsiveness to reasonable adjustment requests, including prioritisation and timeframes
Measure of success:
Guidelines developed and submitted to the Equity and Diversity Committee
By when: March 2013
Reporting Units:
Equity & Diversity
Information Technology Services and Records
People and Organisational Development
Operations Support
Action 3.2
Review the Disclosing Disability in the Workplace policy
Measure of success:
Policy reviewed and submitted to the Equity and Diversity Committee
By when: March 2013
Reporting Unit: Equity & Diversity
Action 3.3
Conduct a survey of staff with disabilities
Measures of success:
Survey conducted and results evaluated and used to inform the Disability Action Plan 2013-2015
By when: April 2013
Reporting Unit: Equity and Diversity
Action 3.4
Participate in a disability mentoring program and provide a mentoring placement in Legal Aid NSW for a person with a disability
Measures of success:
One to two mentoring placements provided in Legal Aid NSW
By when: June 2013
Reporting Units:
Equity & Diversity
People and Organisational Development
4. Linking services
Action 4.1
Review and adopt the new LawAccess communication strategy for people with disability for Legal Aid NSW
Measure of success:
Communication strategy reviewed and submitted to the Equity and Diversity Committee
By when: March 2013
Reporting Units: Equity and Diversity
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