Diversity Action Plan 2016-2017
Diversity Action Plan 2016-2017 pdf 1.70MB
OBJECTIVE
To promote access to justice through early intervention and prevention and better targeting of legal assistance to disadvantaged people
- Deliver community legal education to improve awareness of the law to:
- elderly clients about cyber safety
- migrant communities about obtaining Australian citizenship
- people who are irregular maritime arrivals subject to fast track processing about their visa options and processing information
- young people who are recent arrivals about criminal law
- LGBT youth about criminal law
- Produce publications to improve information and awareness for older people and children on
- employment discrimination against older Australians
- understanding rights and obligations about private training colleges
- ‘Get Street Smart’ in Arabic and African languages
- Publish and distribute Legal Topics for Older People Diary 2017
- Develop a strategy to ensure assigned matters involving clients with disability and from multicultural backgrounds are appropriately allocated to panel lawyers
- Review, redesign and expand community legal education on domestic and family violence
- Expand targeted services to communities disproportionately affected by domestic and family violence
- Expand legal services to refugees settling in NSW in partnership with specialist non-government and government refugee services
OBJECTIVE
To pursue excellence, innovation and efficiency in legal service delivery
- Develop and review resources to improve communication with people with limited English skills
- Grants template letters to clients
- Animated legal information brochures
- Develop a factsheet on Syria, in the Guide: Working with new and emerging communities, and provide training to staff
- Test selected publications for targeted community groups to determine their effectiveness and usefulness
- Investigate technological options to provide information to clients about their appointments in community languages
- Review amenities for clients with disability at all offices
- Develop a template letter containing information in community languages advising clients about interpreting services
- Review data on services to people affected by domestic and family violence to ensure access to services for targeted groups
- Pilot data collection on people with disability on the complaints online form
OBJECTIVE
To support and develop our people and improve our systems to meet organisational goals
- Conduct a survey of staff with disability and use the results to improve wellbeing of staff
- Implement the workforce strategy for the recruitment, employment and retention of people with disability
- Advertise selected vacancies on websites targeting people with disability
- Develop a tip sheet to support selection panels when recruiting and interviewing candidates with disability
- Implement initiatives for female solicitors to increase advocacy skills in the Criminal Law Division
- Deliver training to staff to improve awareness and client service on:
- Demystifying the disability sector under NDIS
- Disability data collection
- Working with Muslim clients and colleagues
- Working with LGBTIQ communities
- Trauma-informed practice
- Develop a strategy to assist older staff make arrangements for their transition to retirement
OBJECTIVE
To build strong, effective service partnerships to respond to the legal and non-legal needs of our clients
- Develop priorities for the delivery of community legal education to new humanitarian entrants in conjunction with government and non-government partners
- Promote the e-learning modules on disability awareness and cultural awareness to panel lawyers and community legal centres
- Provide internships for tertiary students with disability through the Stepping Into internship program
- Provide community legal education and assistance with drafting wills, powers of attorney and enduring guardianships for targeted disadvantaged clients in collaboration with pro bono partners
- Work with identified service providers to assist children and young people in out-of-home care identify civil law issues and provide appropriate referral pathways
- Implement strategies to help reduce reoffending for children in residential homes in collaboration with NSW Police and NSW Ombudsman