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Internet Explorer 10 or 11 issues with Grants Online

If you are using Internet Explorer 10 or 11 you may find that some buttons and links in Grants Online are not working. Here is how you can fix this issue:

  1. Open Internet Explorer.

  2. Press the ALT key on your keyboard. This causes the Menu bar to display across the top of your Internet Explorer window, displaying several menu headings.
    menu bar

  3. Click on the Tools menu heading in the Menu bar.
    menu bar highlighted

  4. The Tools menu appears. From that menu, click on Compatibility View Settings.
    tools menu

  5. The Compatibility View Settings window appears. In that window, do this:
    I. In the box under Add this website, type elodge.legalaid.nsw.gov.au
    ii. Click on the Add button beside the Add this website box
    iii. Check that elodge.legalaid.nsw.gov.au now appears in the box under Websites you've added to Compatibility View
    iv. Click on the Close button
    compatibility view

  6. Close all Internet Explorer windows, then reopen Internet Explorer.