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Policy Online

Civil - clients with complex needs

Eligibility criteria for clients with complex needs

Extended Legal Assistance is available for clients who are determined to have complex needs.

Legal Aid NSW will be satisfied that the client has complex needs where:

  1. The client is a client of the Civil Law Division, and
  2. Legal Aid NSW has determined that the client has complex needs having regard to:
    • the client identifies as an Aboriginal or Torres Strait Islander person, or
    • the client is under twenty-five (25) years of age, or
    • the client is homeless or at risk of homelessness, or
    • the client is identified as a refugee who has arrived on an offshore humanitarian visa or holds a protection visa, or
    • the client’s experience of domestic and family violence, and
  3. Legal Aid NSW has determined the client:
    • is not able to advocate for themselves, and
    • has a range of legal issues.

Note: The Means and Merit Tests do not apply to Extended Legal Assistance for clients who have complex needs.

Note: Assistance will be dependent on the capacity of the Civil Law Division.

Date last published: 6/03/2019