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Policy Online

Criteria for vulnerable clients and law

Family - family law disputes

Legal Aid NSW will determine whether the client is vulnerable having regard to:

  • whether they are Aboriginal or Torres Strait Islander
  • whether they live in unstable housing (or are homeless)
  • any mental health problems, cognitive impairment or substance abuse issues
  • whether they are experiencing or at risk of domestic and family violence
  • whether the client is pregnant and at risk of their child being removed and taken into care
  • whether they are in custody
  • whether they are living in a remote or regional area and have difficulty accessing legal services
  • whether they are a refugee who arrived on an offshore humanitarian visa or holds a protection visa.

Legal Aid NSW will make an assessment of vulnerability of the client based on these characteristics and experiences.