Emergency contacts

If you are in immediate danger

If you are in immediate physical danger, call the police on Triple Zero (000) and get to a safe place, like a police station or hospital. 

If you need emergency accommodation

Link2home

Link2home is a state wide homelessness information and referral telephone service for people living in NSW. If you need urgent help to find a place to stay, call 1800 152 152.

Ask Izzy

Ask Izzy is an online search tool that helps people find important support services like shelter, food and health services. It is free and anonymous. For more information, see Ask Izzy.

If you are having a mental health crisis

If your situation is life threatening call Triple Zero (000) immediately or go to the Emergency Department of your nearest hospital.

Lifeline

Lifeline offers 24 hour crisis support and suicide prevention counselling. You can call them on 13 11 14. To speak to a lifeline counsellor online 24/7, see Chat with us for support on the Lifeline website.

NSW Mental Health Line

The NSW Mental Health Line provides 24/7 professional mental health help, advice and referrals to anyone in NSW. You can call them on 1800 011 511 or see Mental Health Line on the NSW Heath website.

Suicide Call Back Service

The Suicide Call Back Service is a free national service that provides 24/7 counselling to people at risk of suicide or experiencing other emotional or mental health issues. Call them on 1300 659 467 or to chat with  them online, see Suicide Call Back Service. 

Child Protection Helpline NSW

If you are unsafe at home or worried about the safety of a friend, you can call the Child Protection Helpline NSW to make a report. You can call them 24/7 on 132 111. 

For more information, see Making the report to the Child Protection Helpline on the NSW government website.   

NSW Domestic Violence Line

The NSW Domestic Violence Line provides 24/7 counselling and referrals to women experiencing domestic and family violence. You can call them on 1800 65 64 63 or see NSW Domestic Violence Line on the NSW government website.  

MensLine

If you are a Young Person who is male and experiencing domestic violence in NSW you can call MensLine on 1300 78 99 78 or see Phone and Online Counselling on the MensLine Australia website. 

If you need mental health support or counselling

Kids Helpline

Kids Helpline is a service you can call if you are between the ages of 5 -25. They can speak to you about anything that’s troubling you. You can call the Kids Helpline 24/7 on 1800 55 1800 for free and private counselling. To chat online, see WebChat Counselling on the Kids Helpline website.  

Beyond Blue

Beyond Blue provides free telephone and online counselling to anyone in Australia. You can call a counsellor on 1300 22 4636 or to chat online, see Talk to a counsellor on the Beyond Blue website.  

1800RESPECT

1800RESPECT is a counselling and support service for people who have experienced sexual assault or domestic and family violence. They are available 24/7 on 1800 737 732 or see 1800RESPECT. 

13YARN

13YARN is a 24/7 crisis support line for Aboriginal and Torres Strait Islander people nation-wide. Call them on 13 92 76 or see 13YARN. 

QLife 

QLife provides anonymous and free LGBTQIA+ peer support and referral for people in Australia who identify as lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual (or allies, aromantic or agender). You can call them on 1800 184 527 (3pm to midnight each day) or chat to them online. For more information, see Qlife.

Butterfly Foundation

The Butterfly Foundation provide phone and online counselling and support for people experiencing eating disorders and body image issues. You can call them from 8am – midnight on 1800 33 4673 or chat to them online.  For more information, see Butterfly.

Griefline

Griefline provides telephone support to anyone experiencing grief or loss. You can call them on 1300 845 745 from 8am to 8pm (AEDT) or see Griefline. 

Last updated: May 2026