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Annual Report 2012 - 2013

Client services

Major achievements

  • Helped people clear fines debt, changing lives for the better.
  • Launched the second pilot of a duty service for ADVO defendants.
  • Completed a major sentence review of 1,000 prisoners.
  • Achieved a high level of client satisfaction in a biennial client survey.
  • Opened advice clinics in eight Migrant Resource Centres.
  • Achieved glowing commendations for early intervention projects.