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Annual Report 2012 - 2013

Managing our organisation

Managing our workforce, organisational capability and information technology

Major achievements

  • Delivered the ‘managing self’ component of the Health and Wellbeing Strategy.
  • Introduced Business Partners to support managers.
  • Promoted continued growth in online learning for staff and private lawyers.
  • Launched a Business Intelligence tool which gives staff better access to key data.
  • Provided new desktop PCs and operating environment.
  • Participated in Justice Cluster initiatives to improve efficiency in corporate services management.
  • Handled a 12% increase in telephone inquiries to our main reception centre.
  • Expanded our trial of mobile tablet devices to Family and Civil Law Divisions.
  • Made the Grants Online website available on iPads to private lawyers.