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Annual Report 2015 - 2016

Client Services

Working towards safer outcomes for victims of domestic violence–Hanan Amer, Maha Najjarine and Alira Morey are joined by the CEO of Legal Aid NSW, Bill Grant and the Federal Member for Banks, David Coleman at the launch of the South West Sydney Domestic Violence Unit. Working towards safer outcomes for victims of domestic violence–Hanan Amer, Maha Najjarine and Alira Morey are joined by the CEO of Legal Aid NSW, Bill Grant and the Federal Member for Banks, David Coleman at the launch of the South West Sydney Domestic Violence Unit. See Support for victims of violence.

This year we worked on improving the way we deliver our services, to make them more accessible, and to engage more effectively with clients.

Icon for Key achievementsKey achievements

Icon for The year aheadThe year ahead

  • Implement the first stage of the new Client Service Strategy 2016–2020 to improve the quality of service delivery, client engagement and access to services.

Icon for Key challengeKey challenge

  • Ensure our new Client Service Strategy achieves the full participation of staff.