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Annual Report 2016 - 2017

Collaborating with our partners

Partnerships and working collaboratively are an essential element in providing client-centred services and ensuring the most efficient use of resources.

Funding commitments from State and Federal Governments made the official opening of the new Community Legal Centres NSW offices an occasion for celebration. Jenny Leong, Member for Newtown (left), Shadow Attorney General for New South Wales, Paul Lynch (centre) and Mark Speakman, SC, Attorney General of New South Wales (right) celebrated with Community Legal Centre staff, representatives from Legal Aid NSW and people from across the sector. See Planning for sustainable service delivery.

Photo: Community Legal Centres NSW

Key achievements

  • Health justice partnerships started in seven new health locations, including the first clinic where our lawyers can advise people before they appear in a criminal court (See Achieving better health and legal outcomes).
  • A Good Practice Guide for Independent Children’s Lawyers aims to improve children’s experience of the family law process (See New tool for lawyers).
  • Panel lawyer audits—an increase of 41 per cent—revealed evidence of better compliance with our practice standards (See Lawyers complied better with practice standards).
  • New funding to Community Legal Centres will assist in meeting growing demand for legal services (See New funding).
  • A Safer Pathway rollout to 21 more locations and training for 2,030 of our partners provided support to more women across the State (See Protection for victims strategy).
  • Legal Aid NSW prepared for an increase of Aboriginal clients as a result of Aboriginal Legal Service (NSW/ACT) Ltd service changes (See Aboriginal community partnerships).

The year ahead

  • Working with Women’s Domestic Violence Court Advocacy Services in rolling out Safer Pathway to over seven new sites.

Key challenge

  • Building better partnerships with our community partners to improve client service outcomes.