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Annual Report 2017 - 2018

Client services

Our clients come from diverse backgrounds and have diverse needs. This year, our services assisted new arrivals, Aboriginal people, people in regional NSW and families affected by domestic violence by providing integrated legal and social support.

Central Coast DVU opening

Attorney-General, Christian Porter and the member for Robertson, Lucy Wicks join staff from Legal Aid NSW at the official launch of the Legal Aid NSW Central Coast Domestic Violence Unit

key in a circle iconKey achievements

  • We expanded our legal service delivery in North West NSW to improve client access to legal assistance (See Expanding services in NW NSW).
  • We implemented NSW Government’s EAGP criminal justice reforms (See EAGP reform).
  • We established a new domestic violence service on the Central Coast (See Safety for victims).
  • We provided over 7,650 duty services to people experiencing family and domestic violence at the four Family Court registries in 2017– 2018 (See Providing more services).
  • The Work and Development Order Scheme reached $100 million in cleared fines debt for vulnerable clients (See A milestone in cleared fine debt).
  • We made 41 law reform submissions (See Contributing to law reform).

calendar iconThe year ahead

  • Roll out a new Legal Aid NSW legal advice framework and client triage model.
  • Implement the Elder Abuse Strategy 2018–2019.

key in a square iconKey challenge

  • Ensuring the eligibility policies meet the legal needs of the most disadvantaged people across NSW.