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Annual Report 2017 - 2018

Legislative compliance

We met our legal obligations under all the relevant legislative requirements.

Full compliance with public interest disclosures

Legal Aid NSW has complied with our six-monthly reporting obligations under the Public Interest Disclosures Act 1994. There were no public disclosures in this reporting period.

Privacy

Legal Aid NSW manages personal information in accordance with its Privacy Management Plan. The Plan explains how we manage personal information under the Privacy and Personal Information Protection Act 1998 and Health Records and Information Privacy Act 2002.

We include privacy notices in our application forms and other public documents, and provide guidance to staff on dealing with privacy issues and queries.

We received two Internal Review requests in this reporting year. The first internal review is complete, and was conducted in accordance with the Privacy and Personal Information Protection Act 1998 and the NSW Information and Privacy Commission guidelines. A report outlining our findings was provided to the Privacy Commissioner for review and her recommendations were incorporated in the final report which was provided to the complainant and the Privacy Commissioner.

Right to Information

Legal Aid NSW adopts a proactive approach to the release of information where possible. We review our published information on a regular bases and routinely upload information to our website that may be of interest to the general public. This includes updating a wide range of publications and resources for the public including, factsheets, information brochures and pamphlets about legal rights and responsibilities, policy documents and law reform submissions. Fact sheets are also available in a variety of languages.

The full details of the applications we received under the Government Information (Public Access) Act 2009 (NSW) (GIPA Act) are set out in Appendix 8. During 2017-2018 reporting period we received 18 formal GIPA applications. Most of our applications were requests by individuals for their own information.

There were no internal reviews conducted in the 2017–2018 reporting period.