Annual Report 2018 - 2019
Fact file
Our clients
Aboriginal 15.7%
Born in non-English speaking countries 12.1%
Female 28.5%
Under 18 14.2%
Aged 18–60 83.3%
Over 60 2.5%
On Commonwealth benefits 43.1%
With dependants 13.6%
Rural and regional * 49.9%
* Includes Newcastle and Wollongong
Client profile data is based on total grants of legal aid, extended legal assistance services and in-house duty services.
Our client profile has remained relatively stable in the last five years
Almost all services delivered by Legal Aid NSW are provided to people from disadvantaged groups. This includes people on low incomes, people from rural and regional areas and people from diverse cultural backgrounds.
Legal Aid NSW is strongly committed to providing services for Aboriginal people in NSW across a range of areas of law. The percentage of services provided to Aboriginal people has increased every year for the last five years.
In 2018–19, 15.7% of all case and in-house duty services were delivered to Aboriginal people, up from 14.2% the previous year. This year:
- 16.2% of all case and in-house duty services in criminal law matters were delivered to Aboriginal people
- 13.2% of all case and in-house duty services in family law matters were delivered to Aboriginal people, and
- 15.0% of all case and in-house duty services in civil law matters were delivered to Aboriginal people.
Services to clients
Total services: 714,849
Our staff
Total staff: 1,326
Our finances
Our total income was $349.3 million and we spent $374.5 million.
See the Financial overview for details about where our funding comes from and how we spend it. Details about our community partnership program funding can be found in Appendix 4 and Appendix 5.