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Annual Report 2020 - 2021

Fact file

Our clients*

Our clients


Our clients


Our clients


*Client profile data is for casework, being total grants of legal aid, extended legal assistance services, and early resolution assistance. As with 2019–2020, this year’s client profile data does not include in-house duty services. This should be taken into consideration when comparing it to data published in 2018–2019 and earlier.

Services to clients

Services to clients


Our staff

Our staff

Total staff: 1,440

*We will be reviewing the way we ask employees about their gender identity or gender expression, including their pronouns, to ensure we promote a positive workplace culture of inclusion and safety where diversity is valued.


Our finances

Our finances

Our total income was $393.0 million and we spent $404.7 million.

See the financial overview for details about where our funding comes from and how we spend it. Details about our community partnership program funding can be found in Appendix 3 and Appendix 4.