Annual Report 2020 - 2021
How our key services tracked over the last five years
These five-year comparisons illustrate trends in our service provision.
*Total client services include legal representation, duty services, legal advice and assistance, and information services. The way we calculate information services changed in September 2018, resulting in a lower number of services reported.
**This graph shows the proportion of casework services (including extended legal assistance services) and in-house duty services provided to Aboriginal and Torres Strait Islander clients for the financial years up to and including 2018–2019. For 2019–2020 and 2020–2021, in-house duty services are not included in the calculation due to the temporary unavailability of data following a system change.