Elder Abuse Service
What is elder abuse?
According to the World Health Organisation (WHO), elder abuse is: "a single or repeated act, or lack of appropriate action, occurring within any relationship where there is an expectation of trust, which causes harm or distress to an older person”.
Elder abuse most commonly takes the form of psychological abuse, followed by neglect, financial abuse, physical abuse and sexual abuse.
Who we help
To be eligible for this service clients must:
- be 65 years or older, or 50 or over for our Aboriginal clients;
- reside on the Central Coast or in the Lower Hunter region (including Newcastle);
- be experiencing or at risk of elder abuse; and
- consent to being referred to our service.
What we do
We can help with:
- Housing and granny flat matters
- Centrelink debts
- Family breakdown
- Informal loans
- AVOs
- Guardianship and Powers of Attorney*
- Physical and sexual abuse
- Financial abuse
- Psychological abuse (bullying, harassment, isolation and neglect)
*The EAS does not assist clients with:
- drafting and executing wills, Powers of Attorney, Enduring Guardians or Advanced Care Directives.
Community Legal Education
The EAS is committed to raising awareness of elder abuse in our communities.
Our staff are available to deliver elder abuse training sessions to community members, community workers, health workers and staff who work with older community members.
To organise an elder abuse training session, please email our service at: elderservice@legalaid.nsw.gov.au
Other elder abuse resources delivered by our service include:
- Working with Seniors A practical guide to improved practice - YouTube
- Legal Issues for Seniors Thinking ahead and raising awareness about elder abuse - YouTube
- Understanding Elder Abuse June 2022 - YouTube
- Elder Abuse - Your family and your home - April 2021 - YouTube
Speak Up campaign
- Speak up for yourself
- Speak up for your patient
- Speak up for your client
- Speak up for you neighbour
- Speak up for your parents
Age, Abuse and Justice podcast
'Age, Abuse and Justice' YouTube case studies about elder abuse presented by Tanya Chapman
Annual Report
Elder Abuse Service Annual Report 2021-2022
Contact Us
You can contact our service with any questions, referrals or to make an appointment by:
Phone: (02) 4324 5611
Email: elderservice@legalaid.nsw.gov.au
More information
- World Health Organisation: What is elder abuse?
- Australian Human Rights Commission “Open your eyes to Elder Abuse” video: Elder Abuse. Know the signs - YouTube
- Compass: Guiding action on elder abuse – Compass
- Elder Abuse Prevalence Study: Elder Abuse Prevalence Study | Australian Institute of Family Studies (aifs.gov.au)
- Aging and Disability Commission: Ageing & Disability Commission (nsw.gov.au)
- Seniors Rights Service: Protecting the rights of older people - Seniors Rights Service
- NSW Trustee & Guardian: NSW Trustee and Guardian | Wills & Powers of Attorney