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Immigration Service

Who we are

The Immigration Service is a specialist service of Legal Aid NSW. We provide free legal advice, assistance and representation about refugee law and other immigration matters.

Who we help

We can assist people who want a visa to live in Australia, or if they have questions about their immigration status in Australia.  We can also give advice to people who want to sponsor family members to live in Australia.

How we can help


We give free independent advice about most family, refugee and humanitarian visas; temporary visas including bridging visas and visitor visas; resident return visas; and Australian citizenship.

We also give advice on detention, removal, cancellation procedures and exclusion periods.

We cannot give advice about: Economic Stream Migrations, Retirement visas, withdrawal of sponsorship or assurance of support, or Student visas.

Visa applications

In some circumstances lawyers at Legal Aid can help a person lodge their visa application if they are disadvantaged. We can attend your interview with the Department of Immigration and Citizenship.


We can represent you in court if you are eligible for legal aid.

We comply with the Code of Conduct for migration agents. 

We have registered migration agents who provide advice and representation.


We give talks for community groups and community workers on topics like:

  • Refugee and humanitarian visas;
  • Family visas (partners, children, parents, carers);
  • Family Violence provisions.

Contact us

It is essential that you call first to book an appointment.

Our service is located at Central Sydney office, 323 Castlereagh Street, Haymarket. Call us on 02 9219 5790 to make an appointment. Appointments are available on Monday mornings, Tuesday afternoons and all day Thursday.

You can also make appointments to see a Legal Aid lawyer for immigration advice at the following places:

  • Liverpool Migrant Resource Centre (Monday mornings) - 9601 3788
  • SydWest Multicultural Services, Blacktown (Friday mornings) - 9621 6633
  • Fairfield Legal Aid office (Tuesday mornings) - 9727 3777
  • Auburn Diversity Services (Wednesday mornings) - 9649 6955
  • Bankstown Legal Aid office (Thursday afternoons) - 9707 4555

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