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Immigration Service

Who we are

The Immigration Service is a specialist service of Legal Aid NSW. We provide free legal advice, assistance and representation about refugee law and other immigration matters.

Who we help

We can assist people who want a visa to live in Australia, or if they have questions about their immigration status in Australia.  We can also give advice to people who want to sponsor family members to live in Australia.

How we can help


We give free independent advice about most family, refugee and humanitarian visas; temporary visas including bridging visas and visitor visas; resident return visas; and Australian citizenship.

We also give advice on detention, removal, cancellation procedures and exclusion periods.

We cannot give advice about: Economic Stream Migrations, Retirement visas, withdrawal of sponsorship or assurance of support, or Student visas.

Visa applications

In some circumstances lawyers at Legal Aid can help a person lodge their visa application if they are disadvantaged. We can attend your interview with the Department of Home Affairs.


We can represent you in court if you are eligible for legal aid.


We give talks for community groups and community workers on topics like:

  • Refugee and humanitarian visas;
  • Family visas (partners, children, parents, carers);
  • Family Violence provisions.

Contact us

To receive telephone advice call us on 02 9219 5790 between 9am and 1pm daily.

You can also make appointments to see a Legal Aid lawyer for immigration advice at the following places:

  • Western Sydney Migrant Resource Centre, Liverpool  02 9601 3788
  • SydWest Multicultural Services, Blacktown 02 9621 6633
  • CORE Community Services, Fairfield 02 9727 3777
  • Auburn Diversity Services 02 9649 6955
  • Bankstown Legal Aid office 02 9707 4555

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