Social Security Service

Legal Aid NSW statewide specialist service.

We are a Legal Aid NSW service providing free legal help if you have a Centrelink problem.

We can help people on social security or family assistance payments who have a Centrelink problem.

Advice

We can give you free independent advice about your Centrelink problems. We can tell you about your rights to social security and family assistance payments.

We may be able to help you if:

  • you have to pay back money to Centrelink
  • you can't get a payment
  • you are getting the wrong amount
  • your payments have been stopped
  • you want to appeal a Centrelink decision or
  • you are being investigated by Centrelink.
Representation

If you’re not happy with a decision that Centrelink makes you can challenge the decision.

If you have appealed a Centrelink decision to the Administrative Appeals Tribunal or the Federal Court we may be able to represent you if you are eligible for legal aid.  We will prepare your case, obtain evidence and represent you at the hearing.

Education

We give talks for community groups and community workers on topics like:

  • Centrelink debts and prosecutions
  • Disability Support Pension payments
  • Compensation issues
  • Relationships and Centrelink
  • Residence issues and
  • Asset and income test issues.

You must call us first to book an appointment. Call LawAccess NSW on 1300 888 529 to find your closest Legal Aid office.

If you have appealed to the Administrative Appeals Tribunal you can make an appointment to speak to a Legal Aid lawyer on Tuesdays and Wednesdays. Contact the Tribunal on 1800 228 333 for an appointment.