Ways to get help

We offer different types of legal support depending on your circumstances, how you want to solve your problem, and what your problem is about.

We can help you with criminal matters involving the police, family matters involving children or a relationship breakdown, or civil matters where you are having trouble with a fundamental need like housing, income support or access to health and disability supports.

Legal information

If you want to find out about a legal topic or take steps to resolve your problem yourself, the My problem is about section of our website covers most areas of the law.

If you need brochures and other printed items to use yourself or share with your community group, you can order these for free on our Publications webpage. We also record podcasts and run community legal education events to help everyone understand their legal rights.

Legal questions

If you have a question about the law, start with our team at LawAccess NSW. LawAccess NSW is a free service, and anyone can get help.

LawAccess NSW information officers can give you legal information, help you plan your next step and connect you with services that can help you.

Start a chat using our website’s web chat function or call 1300 888 529 from 9am to 5pm, Monday to Friday (excluding public holidays).

Getting a lawyer

If you need personalised advice or representation from a lawyer, our team at LawAccess NSW can make an appointment for you with a Legal Aid NSW lawyer if your circumstances and legal issue meet our criteria.

Start a chat using our website’s web chat function or call 1300 888 529 from 9am to 5pm, Monday to Friday (excluding public holidays).

If a Legal Aid NSW lawyer isn’t able to help, we might refer you to another legal service, like a community legal centre or the Aboriginal Legal Service.

Legal Aid NSW duty lawyers can sometimes help you at court on the day of your matter if you don’t have a lawyer. Calling LawAccess NSW is still the best place to start.

You can find out more about services who can help you at court at our Help at court webpage.