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Web chat
Chat to one of our information officers via web chat between 9am to 5pm, Monday to Friday (excluding public holidays).
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Call
Call us on 1300 888 529 between 9am to 5pm, Monday to Friday (excluding public holidays).
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If you are d/Deaf, hard of hearing, or have a speech/communication difficulty
You can contact us through the National Relay Service (NRS):
- choose your preferred NRS call channel via NRS call numbers and links
- provide the NRS with our phone number 1300 888 529.
For more information, visit About the National Relay Service (NRS) on the Access Hub website.
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If you need an interpreter
Call the Translating and Interpreting Service (TIS) on 131 450 and ask for LawAccess NSW.
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If you want to call LawAccess NSW from outside of Australia
Call +61 2 8527 3700 between 9am and 5pm, Monday to Friday, Australian Eastern Standard Time (AEST) or Australian Eastern Daylight Time (AEDT).
If you have an existing legal matter with a Legal Aid NSW office
You can contact the relevant office. Our operating hours are from 9am to 5pm, Monday to Friday (excluding public holidays). See the list of our offices for contact details.
If you have experienced domestic violence and need legal help
You can contact our Domestic Violence Unit via phone on 1800 979 529.
If you have applied for legal aid and want to check on the progress of your application
You can contact Grants Administration via phone on (02) 9219 5880 between 10am–12pm and 2–4pm, Monday to Friday.
If you would like to provide feedback
To provide feedback or make a complaint about our services go to Feedback and complaints.
If you are a journalist or news organisation
Seeking comment, background information or to interview one of our staff members, visit our News and media page.
You can also view our media releases.
Our offices
Feedback and complaints