In early March 2022 all the ACBF funeral companies went into liquidation. This means the companies and the funeral plans do not exist anymore.
We know this is difficult news for many people.
The ACBF funeral companies are:
All plans with ACBF (Fund 1, Fund 2 and The Plan) to pay for a funeral are cancelled.
Most of the money paid to Fund 2 and The Plan is gone.
The Australian Financial Complaints Authority has stopped making decisions about ACBF complaints.
Fund 2 stopped taking payments on 22 February 2022. The Plan and Fund 1 stopped taking payments on 22 March 2022.
Ask your bank to check payments have stopped. Any over-payments will be refunded. You should contact the liquidator if you have made an overpayment.
Fund 2 stopped taking payments on 22 February 2022. The Plan and Fund 1 stopped taking payments on 22 March 2022.
Ask your bank to check payments have stopped. Any over-payments will be refunded. You should contact the liquidator if you have made an overpayment.
The company that runs Fund 1 is in liquidation. It still has some money in the bank.
You might be able to claim some money in the liquidation process. This might take some time.
You should contact the liquidator.
The Government has opened the Youpla Group funeral benefit program. If a loved one passes, and they were a member of ACBF/Youpla on 1 April 2020, the Federal Government will pay eligible beneficiaries for their funeral up to the benefit amount of their ACBF/Youpla policy.
Further information can be found at www.treasury.gov.au/youpla or call 1800 296 989.
Organisation | Information | Contact details |
---|---|---|
SV Partners (Liquidators) | You should register your contact details with the liquidators, SV Partners, for updates.The liquidators can also tell you which fund you were paying into. | Website: www.svpartners.com.au/youpla-group-acbf-group |
LawAccess NSW | Provides free telephone legal information and referrals to other services, including to your nearest Legal Aid NSW office, Community Legal Centres, private lawyers and other organisations that can help. | Chat to our team by clicking on 'Chat with us' on the right or by calling 1300 888 529 Mon to Fri 9am - 5pm. |