An efficient and capable Legal Aid NSW

In the fourth quarter of this financial year, a decision was made to allocate some unspent capital funding to maintenance projects, including the clean up, painting and carpeting of three levels at Central Sydney. We finished the work on time and on budget, resulting in positive feedback from stakeholders and a fresh, vibrant workspace for Legal Aid NSW staff.

Our Broken Hill Team relocated from 194 Argent St to larger premises at 32 Sulphide Street in April 2023. Furniture items were trucked out from Sydney and integrated into the vacated office layout over the course of a week, resulting in a fresh, light-filled office that effectively accommodates the office’s operations.

This year, we completed the second stage of a two-year project designed to significantly improve our office security, better protect critical assets and enhance the safety of our staff and clients. Our Facilities Branch coordinated the installation of new security infrastructure and monitoring services at 10 metropolitan and 13 regional offices, including CCTV in client-facing areas at Central Sydney and duress alarms at all offices. Our new INTEGRITI system will enhance efficiencies in administration, workflows and monitoring for Sydney-based staff managing organisation-wide security issues.