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A person with painted red fingernails taps their credit card on an EFTPOS machine inside a shop selling plants.

A consumer claim

Information about what to do if you have a problem with a good or service and making a claim in the NSW Civil and Administrative Tribunal (NCAT).

Your consumer rights

Your consumer rights

Find out more information about your consumer rights.
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Problems with the goods or service

Problems with the goods or service

Find out more information about what you can do if you have a problem with a good or service.
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Making a consumer claim in NCAT

Making a consumer claim in NCAT

Find out more information about making a consumer claim in NCAT.
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Problems with a motor vehicle

Problems with a motor vehicle

Find out more information if you have a problem with a motor vehicle you purchased from a licensed motor dealer.
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Home building and renovating

Home building and renovating

Information about home building and renovating contracts and disputes.
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Last updated: June 2026 

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