Your complaint

Making a complaint is free. Complaints can be made by telephone, in person, email, by letter or using the form below.

Do you want a response?
How did you contact LawAccess NSW? *
So we can follow up, please provide some information about your interaction with LawAccess
Are you complaining on behalf of another person?

We need your written permission to investigate your complaint. Please click here to complete the authority form

Have they provided written authority? *
Do you or the other person have a disability or special need?
Do you agree that we can share a copy of your complaint with the lawyer? If you don’t agree, we may not be able to take your complaint any further
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