Uncollected goods

Information about getting back your goods that you left with someone and how to dispose of uncollected goods.

  • Alert

    Alert

    If you need to collect property from someone, or you have property belonging to someone and an AVO has been applied for, see Apprehended Violence Orders for information about Property Recovery Orders.

Different laws apply to different situations and types of goods. For more information, see Types of goods.

If someone has your goods and won't return them, you can make a claim asking them to return the goods to you or pay you the monetary value of the goods. 

For more information, see If you left your goods with someone.

If someone is trying to get goods back from you, they might phone you, email you, send you an SMS or send you a letter of demand.

You should not dispose of the goods without giving notice to the other party. The notice period depends on the value of the goods.

For more information, see If someone left their goods with you.

If you can't resolve your dispute through negotiation or mediation, you may end up in the NSW Civil and Administrative Tribunal (NCAT) to get an order for uncollected goods.

For more information, see Step by step guide - Applying to NCAT for uncollected goods.

If you are trying to recover your goods and the NSW Civil and Administrative Tribunal (NCAT) is unable to hear your matter because it doesn't fall under the Uncollected Goods Act 1995, you may be able to start a case in the Local Court.

For more information, see Step by step guide - Applying to the Local Court for recovery of goods.

If you didn’t go to the hearing, or are unhappy with a decision in your case, you may have options. In some circumstances, you may be able to apply to reinstate your case. You may also be able to apply for a review of the decision, to set aside or vary the decision, or appeal the decision.

This section covers:

  • NSW Civil and Administrative Tribunal hearing
  • Local Court hearing.

For more information, see After the hearing.