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Fines and WDO Service

Legal Aid NSW statewide specialist service.

The Fines and WDO Service provides specialist fines advice, assistance and representation services to eligible people with unpaid fines.

We can provide free legal advice for people with unpaid fines.

We can:

  • Help people in financial hardship to apply for an internal review, WDO placement or payment plan. 
  • Support people in financial hardship and special circumstances to make a write off application. 
  • Give fines advice and training to service providers who want to join the WDO scheme. 
  • Support WDO sponsors to deliver the WDOs by giving training to organisations and developing WDO resources. 

The Fines and WDO Service and Aboriginal Legal Service NSW/ACT Legal Aid NSW help run the WDO scheme together with Revenue NSW and the Department of Communities and Justice.

The Department of Communities and Justice manages the WDO scheme including overseeing the WDO Guidelines and Audits.

Revenue NSW manages unpaid fines in NSW, approves WDOs, processes new WDO sponsor applications and manages myPenalty.

Aboriginal Legal Service NSW/ACT promotes the WDO scheme to ensure that Aboriginal and Torres Strait Islander can access help for unpaid fines.

The Fines and WDO Service has six teams across NSW.  We promote access to WDOs, provide training for organisations, develop WDO resources and provide a specialist service for clients with unpaid fines.

For help with fines and WDOs please email: WDO@legalaid.nsw.gov.au.

For further information, you can call the Revenue NSW WDO Hotline: 1300 478 879 (Monday to Friday 9am to 5pm).