Careers FAQs

Current vacancies are listed on the Legal Aid NSW jobs board and I work for NSW.

Yes.

We value skills, experience and ideas from all backgrounds.

Follow the instructions in the job ad, as each job may be different.

In most cases, you’ll need a resume and a cover letter that explains your skills, experience and why you’re interested in the job.

You may also need to provide other documents or answer some questions.

We usually can’t accept applications after the closing date.

If you think you might not be able to apply in time, contact the Talent Acquisition team member listed in the advert before applications close.

You’ll get an email to confirm we’ve received your application.

If you can’t see the email, check your spam or junk folder.

If you still can’t find it, try submitting your application again or contact the person listed in the job ad.

We’ll review your application and aim to contact you within 2 to 3 weeks after applications close.

You can also log in to your account to check for updates in the ‘Jobs applied’ section.

Yes.

After you apply, you may receive emails from our recruitment system. Open these emails and follow the instructions.

If you’re not sure whether an email is genuine, contact our Talent Acquisition team at talent@legalaid.nsw.gov.au and include the job reference number and the name of the role you applied for.

Yes.

We encourage applicants to ask for feedback to help with future applications. Your outcome email will usually tell you who to contact.

If it doesn’t, email talent@legalaid.nsw.gov.au or call (02) 9134 9347. Include the job reference number and the job title.

Someone from our Talent Acquisition team or the hiring manager will get in touch with you.

Yes.

You can use AI to help you write your application. However, the application must be based on your own skills, experience and achievements.

Make sure the information is accurate and shows why you’re right for the job.

We’ll ask questions about your skills and experience.

You may be asked to talk about examples from work, study or other situations.

A helpful way to prepare is to use the STAR method (Situation, Task, Action, Result). This can help you give clear answers and show how your skills and experience relate to the job.

You may also be asked to complete assessment tasks specific to the role you have applied for. For example, you may be asked to submit a work sample, prepare a presentation, complete online testing or psychometric testing.

It will involve a combination of activities designed to help us understand your strengths and how you work.

This may include interview questions, a group or individual activity and assessments.

You will be given clear instructions prior to the day about what to expect and how each activity will run.

If you can’t make your interview, contact our Talent Acquisition team as soon as you can.

We’ll do our best to arrange another time. This may not always be possible and will depend on interview availability and where we are in the hiring process.

Essential requirements are the qualifications, skills, experience and other requirements you need to do the job.

These might include licences, registrations, qualifications, professional memberships, specific experience or other conditions that apply to the role.

Some jobs may also have extra requirements, such as eligibility criteria or screening checks.

In some cases, relevant work experience or a combination of work and study may be accepted instead of a specific qualification.

Focus capabilities are the key skills and behaviours needed to be successful in a role.

The NSW Public Sector Capability Framework groups these skills and behaviours into five areas:

1. Personal attributes
2. Relationships
3. Results
4. Business enablers
5. People management

We use focus capabilities to assess how your skills, experience and behaviours match the role.

The focus capabilities for each position are listed in the role description and may be assessed during the interview or other stages of the recruitment process.

For more information, see the NSW Public Sector Capability Framework on the NSW Government website.

Before you can start work, you’ll need to complete some required checks. These help us confirm your identity and make sure you meet the requirements of the role.

The checks vary depending on the position. Any job offer will depend on you successfully completing the required checks.

These may include:

• reference checks
• criminal record checks
• right-to-work checks, and
• other employment screening checks.

Some roles may also require:

• qualification checks
• Working with Children Checks
• professional registrations, or
• a health declaration.

Yes.

You can ask for an adjustment at any stage of the recruitment process including when you apply, attend an interview, complete an assessment or receive an offer.

To discuss your needs, contact the Talent Acquisition team member listed in the job advert or email us at talent@legalaid.nsw.gov.au or call (02) 9134 9347.